Our approach

At Fullup, we have implemented different approaches depending on the type of client. These approaches differ in particular in the level of service that our client wants to have. Depending on the approach chosen, Fullup or the customer will choose the sensor to install (upstream or on site). Some examples are given below.

For a company wishing to offer telemetry solutions to its customers and then manage their supplies, we have implemented offers made up of IT services, support and installation tasks by certified technicians.

In order to meet the needs of our customers who wish to carry out all the installations themselves, we can provide formative documents and conduct demonstration sessions on request. So these companies can build up a stock of sensors and use our installation processes to carry out their projects with their technicians. We call this track "Install It Yourself".

For a private customer, wishing to install a sensor on their internet network, we have set up shop.fullup.be. 90% of our customers do not need an installer to configure their installation.

You have a doubt, we are here to help you!

Two aspects of sensor selection

The choice of sensor is made in two stages: the choice of the measurement system, the choice of the communication system. In this article, we present in a simplified way on the basis of which elements the choice of measurement system is made. Here we present the elements on the basis of which an ultrasound vs pressure choice is made.

A telemetry system for each situation

The first element on which the choice of sensor is based relates to the needs of the customer (in particular in terms of frequency of sending, price, type of liquid, ease of installation and precision).

Next come the constraints linked to the installation itself. In a non-exhaustive manner, the ultrasound sensors on battery being generally less expensive, they will be favored. 6 main elements can complicate the installation of this type of sensor:

1. Flood zone: presence or absence of liquid above the tank. In the case of buried tanks, it is relatively common for the area above the tank to be covered with a significant amount of water.
2. Possibility of drilling in the tank: Is it possible / authorized by the customer to drill without the tank? If no sleeve is available, an installer can drill and weld a new sleeve so that a sensor can be added flush with the tank.
3. Sleeve length: If the sleeve is too long, the waves from the ultrasonic sensors may be altered. In this case, pressure sensors are preferred.
4. Presence of obstructions or cables in the tank: Some measurement systems are sensitive to obstructions. There are nevertheless solutions to equip these situations.
5. Network: It can happen that the network affects the choice of measurement system used, especially if there is network available a few meters above the tank, but not directly "flush with the tank".
6. Depth of the tank: In the case of a large tank, the technologies are also adapted in order to take into account the geometric constraints.

What you must remember

• The choice of sensor depends on three main elements:
  • Customer needs
  • Network constraints
  • Installation constraints (measurement)
• Fullup can help you define the best solutions for your situations
• Fullup offers different levels of services for its customers, including training to train technicians or the provision of certified technicians.
• The pressure versus ultrasound measurement system mainly depends on 7 parameters

QUESTIONS? We are here to help you ! support@fullup.be